Terms & Conditions

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Effective Date: 25 July 2025
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These terms and conditions outline the rules and regulations for the use of Kilo Oscar Pty Ltd’s website and engagement of its services.

By engaging with Kilo Oscar Pty Ltd and/or accessing our website, you accept these terms and conditions in full.

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Definitions

The following terminology applies to these Terms and Conditions, Privacy Policy, and any or all Agreements:

• “Client”, “You”, “Your” refers to you, the person or business engaging Kilo Oscar Pty Ltd and accepting our terms and conditions.
• “The Company”, “Ourselves”, “We”, “Our”, “Us” refers to Kilo Oscar Pty Ltd.
• “Party”, “Parties” refers to both the Client and the Company, or either the Client or the Company.
• “GST” refers to the Goods and Services Tax under the Australian Goods and Services Tax Act 1999.
• “Intellectual Property” means all rights in intellectual property, including (but not limited to) copyrights, trademarks, patents, designs, and any applications or rights to apply for registration of such rights.
• “Product” or “Service” refers to any deliverables provided by Kilo Oscar Pty Ltd.

All terms refer to the offer, acceptance, and consideration of payment necessary to undertake our services in the most appropriate manner, whether through meetings, digital communication, or other means, for the purpose of meeting the Client’s needs in accordance with Australian law.

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Intellectual Property and Licence

Unless otherwise stated, Kilo Oscar Pty Ltd and/or its licensors own all intellectual property rights related to material on the Kilo Oscar website. All rights are reserved.

You may view and/or print pages for your own personal use, subject to the following restrictions. You must not:

• Republish material from Kilo Oscar
• Sell, rent or sub-license material from Kilo Oscar
• Reproduce, duplicate or copy material from Kilo Oscar
• Redistribute content from Kilo Oscar (unless content is specifically made for redistribution)

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Reservation of Rights

We reserve the right, at our sole discretion, to request the removal of any links to our website. We also reserve the right to amend these terms and conditions at any time. By continuing to access or link to our website, you agree to abide by any changes to these terms.

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Disclaimer

To the maximum extent permitted by law, we exclude all representations, warranties, and conditions relating to our website and services (including any warranties implied by law regarding satisfactory quality, fitness for purpose, or reasonable care and skill).

Nothing in this disclaimer will:

• Limit or exclude liability for death or personal injury due to negligence
• Limit or exclude liability for fraud or fraudulent misrepresentation
• Limit any liabilities in any way not permitted under applicable law
• Exclude any liabilities that may not be excluded under applicable law

The limitations above apply to all liabilities arising under these terms, including liability in contract, tort (including negligence), and breach of statutory duty.

If the website or any services are provided free of charge, we are not liable for any loss or damage of any nature.

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Force Majeure

We will not be liable for any delay or failure to perform our obligations due to events beyond our reasonable control, including but not limited to natural disasters, war, civil unrest, governmental actions, power or communication failures, or supply chain disruptions. Performance will be suspended during such events, and we will aim to resume as soon as reasonably possible.

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Advice and Information

Any advice, recommendations, or information provided by Kilo Oscar Pty Ltd is given in good faith and based on our current knowledge. It is intended for general informational purposes only and is not a substitute for professional, legal, medical, or financial advice. You should consult a qualified professional as needed. We are not liable for any loss or damage arising from reliance on such information unless required by law.

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Communication

• Your primary point of contact is the business owner of Kilo Oscar Pty Ltd.
• For ongoing projects, your main point of contact will be your assigned Account Manager.
• All invoicing matters will be handled by our Accounts team.